Terms & Conditions

Welcome to cozyplushtoys.com. By accessing and using this website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order. These terms govern all sales, services, and use of our online store.

1. General

These Terms & Conditions apply to all orders placed through cozyplushtoys.com. We may update or modify them at any time without prior notice. By continuing to use the site, you accept the latest version of these terms.

2. Products and Availability

We strive to ensure that product descriptions, prices, and stock availability are accurate. However, minor variations in color, size, or design may occur. Availability is not guaranteed, and items may be withdrawn or substituted at our discretion.

3. Orders and Contract Formation

Placing an order on cozyplushtoys.com constitutes an offer to purchase. You will receive an email acknowledgment once your order is submitted. The contract of sale is confirmed only when we dispatch the goods. We reserve the right to refuse or cancel any order.

4. Prices and Payment

All prices are displayed in the relevant currency and include applicable taxes unless otherwise stated. Payment must be made in full at the time of ordering. We accept commonly used online payment methods as displayed at checkout.

5. Delivery

We aim to dispatch items promptly, but delivery times may vary depending on destination and circumstances beyond our control. Shipping charges are clearly stated at checkout. Risk in the goods passes to you upon delivery.

6. Returns and Cancellations

You may cancel your order before it is dispatched. Once delivered, you have the right to return items within the legal return period, provided they are unused and in original condition. Refunds will be processed once returned goods are received. Personalized or custom-made products cannot be returned unless faulty.

7. Liability

We take care to ensure our products are safe and of high quality. However, to the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from the use of this site or our products. This does not affect your statutory rights.

8. Intellectual Property

All content on cozyplushtoys.com, including images, logos, and text, is the property of Cozy Plush Toys or its licensors. You may not copy, reproduce, or distribute such content without permission.

9. Website Use

You agree not to misuse the website, interfere with its security, or attempt unauthorized access to systems or data. We may suspend or terminate access if misuse is suspected.

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable law. Any disputes shall be subject to the jurisdiction of the relevant courts.